I’m in the market for a dishwasher, so I thought I’d go to consumer reports and see which ones are the best.
I tried to sign up for their service and I got an error on the registration page. When you sign up you have to “create an account” with a username and password, and passwords on consumerreports.org have to be all lowercase.
This is a stupid mistake. Why limit your customer’s choice in creating a password?
I’ve developed a little algorithm I use to create passwords on websites. It helps me remember a secure password for each site. But sometimes it requires an uppercase letter.
So Consumer Reports lost my sale because of their silly password policy.
The lesson is simple — don’t restrict password options!
Then I wanted to send them a note telling them about this so they could fix it. But I couldn’t find a “contact us” page, or any way to send them an email.
That’s two mistakes.
They may know a lot about dishwashers, but their web team needs some help.
We bought a dishwasher years ago on a CR recommendation.
We hate it. It doesn’t get the dishes clean. They were all impressed about the energy and water savings on this model, but it doesn’t work very well, in my opinion.
I think CR often judges highly based on politically correct criteria.
That’s good to know. What I want is a dishwasher that runs fairly quickly and doesn’t break easily. Other than that, I don’t particularly care about its energy rating.