{"id":29,"date":"2009-06-04T14:19:58","date_gmt":"2009-06-04T18:19:58","guid":{"rendered":"http:\/\/gregkrehbiel.com\/marketing\/?p=29"},"modified":"2009-06-07T14:20:47","modified_gmt":"2009-06-07T18:20:47","slug":"long-vs-short-pretty-vs-ugly","status":"publish","type":"post","link":"https:\/\/gregkrehbiel.com\/marketing\/2009\/06\/04\/long-vs-short-pretty-vs-ugly\/","title":{"rendered":"Long vs. short, pretty vs. ugly"},"content":{"rendered":"<p>I was at the <a href=\"http:\/\/sipaonline.com\">SIPA<\/a> Washington conference this week, chatting with colleagues in the publishing industry about this and that, but mostly landing pages. <\/p>\n<p>A lot of people seem to think of the web as a fast-moving, short-attention-span place where quirky people with ADD are blazing from page to page as fast as they can click. <\/p>\n<p>In order to grab these people, the story goes, you need short sales pages that get right to the point without a lot of text. And God forbid you make them scroll. <\/p>\n<p>I&#8217;ve not found that to be the case, and almost every person I spoke with who had tested long vs. short copy found that long worked better. (One person said his test was inconclusive.) <\/p>\n<p>This applied to landing pages and to email copy. <\/p>\n<p>Obviously you need to follow basic copy writing rules. Headlines should offer a compelling benefit. There should be a clear call to action. Etc. Etc. (More on that later.) <\/p>\n<p>But when people are interested in a product, sometimes they want to read about it for a while and get comfortable before they buy. <\/p>\n<p>In direct mail, some companies use <i>very long<\/i> copy. Like 18 pages. (I&#8217;m not kidding.) <\/p>\n<p>So don&#8217;t be afraid of a long sales page. Use Google&#8217;s Website Optimizer to test long vs. short and see what you can get. (If you don&#8217;t know how to use it, there&#8217;s plenty of good help on Google&#8217;s site, and there are some youtube videos about it. Or you can ask me.) <\/p>\n<p>And oh yeah. The other thing is this idea that a page has to look &#8220;professional.&#8221; <\/p>\n<p>It seems there ought to be something to that, right? Who wants to buy a product from people who can&#8217;t even make a decent web page? <\/p>\n<p>OTOH, have you looked at Craigslist recently? <\/p>\n<p>I&#8217;ve tested pretty vs. ugly, and often ugly wins. <\/p>\n<p>It may be that I&#8217;m trading short-term sales against long-term trust in my brand. <\/p>\n<p><i>Maybe,<\/i> but I&#8217;m not convinced. I think the &#8220;you need a professional design&#8221; thing is promoted by the graphic designers. <\/p>\n<p><b>Except<\/b> &#8230;. You do need to make your site &#8220;professional&#8221; when it comes to usability. I don&#8217;t think you need lovely colors and a crisp layout. But you do need to put things where people expect to find them, and you do need to make it easy for your visitors to use your site. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>I was at the SIPA Washington conference this week, chatting with colleagues in the publishing industry about this and that, but mostly landing pages. A lot of people seem to think of the web as a fast-moving, short-attention-span place where quirky people with ADD are blazing from page to page as fast as they can &#8230;<\/p>\n<p><a href=\"https:\/\/gregkrehbiel.com\/marketing\/2009\/06\/04\/long-vs-short-pretty-vs-ugly\/\" class=\"more-link\">Continue reading &lsquo;Long vs. short, pretty vs. ugly&rsquo; &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-29","post","type-post","status-publish","format-standard","hentry","category-landing-pages"],"_links":{"self":[{"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/posts\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":1,"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/posts\/29\/revisions"}],"predecessor-version":[{"id":30,"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/posts\/29\/revisions\/30"}],"wp:attachment":[{"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/media?parent=29"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/categories?post=29"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gregkrehbiel.com\/marketing\/wp-json\/wp\/v2\/tags?post=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}