I’m in the market for a dishwasher, so I thought I’d go to consumer reports and see which ones are the best. <\/p>\n
I tried to sign up for their service and I got an error on the registration page. When you sign up you have to “create an account” with a username and password, and passwords on consumerreports.org have to be all lowercase. <\/p>\n
This is a stupid mistake. Why limit your customer’s choice in creating a password? <\/p>\n
I’ve developed a little algorithm I use to create passwords on websites. It helps me remember a secure password for each site. But sometimes it requires an uppercase letter. <\/p>\n
So Consumer Reports lost my sale because of their silly password policy. <\/p>\n
The lesson is simple — don’t restrict password options! <\/p>\n
Then I wanted to send them a note telling them about this so they could fix it. But I couldn’t find a “contact us” page, or any way to send them an email. <\/p>\n
That’s two mistakes. <\/p>\n
They may know a lot about dishwashers, but their web team needs some help. <\/p>\n","protected":false},"excerpt":{"rendered":"
I’m in the market for a dishwasher, so I thought I’d go to consumer reports and see which ones are the best. I tried to sign up for their service and I got an error on the registration page. When you sign up you have to “create an account” with a username and password, and …<\/p>\n